Privacy Policy

Statement on Data Privacy 

Last Updated: December 21, 2020

OUR PROMISE TO YOU

  • We believe data privacy is a human right.
  • Your personal data belongs to you.
  • We will keep your personal data safe and secure. 
  • You will have access to all of your personal data. 
  • Only you can give another person access to your personal data.
  • You can ask us to delete your personal data at any time

Protecting your data and privacy information is a key foundation of LunaYou. This Privacy Policy applies to (i) your use of and/or access to the LunaYou mobile application, the website (lunayou.com and lunayou.my.salesforce.com) and other digital interfaces associated with LunaYou (collectively, “Platform”) which are owned or operated by or on behalf of the Business Innovation Factory or its affiliates (collectively, “Organization” or “We”). 

PERSONAL INFORMATION WE COLLECT

Information You Provide Us 

Account Information

Certain information is required to create an account on the LunaYou Platform. 

  •  First and Last Name 
  •  E-mail Address 
  •  Password
Information You Control

We encourage you to use all of the features in the LunaYou Platform, you may voluntarily enter data to track your wellbeing, including, steps, sleep, blood pressure, as well as, answer questions about how you are managing stress, feeling empowered, being supported by friends and family, and receiving respect and equity. You may choose to use the LunaYou Journal, to write notes, and answer question prompts. THIS DATA IS JUST FOR YOU AND WILL NOT BE ACCESSED OR SHARED IN ANY WAY.

Information We Use to Deliver LunaYou Platform Services to You

You may choose to schedule a Wellbeing Coach Session, or register for a Live Virtual Event, by entering name, contact information, and message.

You may also connect with friends and family by inviting them to join you on the Platform by providing their email address, and/or mobile number.  We will not store their information, unless they create an account on the LunaYou Platform.

AUTOMATICALLY COLLECTED INFORMATION

Device Information

Information about your computer hardware and software may be automatically collected by the Platform. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Platform, to maintain quality of the Platform, and to provide general statistics regarding use of the LunaYou Platform.  

LunaYou Platform Engagement Usage

In order for us to personalize and deliver the best experience for you, we will collect the following information. In all cases, we will not access the information entered, just whether or not the feature was used.

  • LunaYou Mobile Platform Visits
  • Blood Pressure Monitoring Use 
  • Activity Tracker Use
  • Wellbeing Survey Use
  • Communicating with Wellbeing Coach
  • Posting to My Journal
  • Posting to My Circle
  • Posting to the LunaYou Mama’s Community
  • Group Session Participation

SHARING INFORMATION WITH THIRD PARTIES

The Platform does not share, sell, rent or lease its customer lists, their personal data, or de-identified data to third parties. 

We work with other companies to deliver the LunaYou Platform to you. All such third parties are prohibited from accessing or using your personal information, and are required to maintain the confidentiality of your information. These third parties support our Platform in the following areas:

  • Cloud storage, IT, and security
  • Blood Pressure Cuff and Activity Monitor API and/or SDK
  • Marketing and analytics

The organization will not voluntarily share your personal information with law enforcement. However, in certain circumstances your personal information may be subject to a lawful demand by public authorities to conform to the edicts of the law or comply with legal process served on the Platform. If we are compelled to disclose personal information we will, when possible, notify you first. In addition, the Platform may disclose your personal information to protect the personal safety of the employees or users of the Platform. 

If an opportunity arises, to partner with a third party for research purposes, we will give you the option to opt-in to sharing either personal information, or de-identified information in aggregate. 

USE OF COOKIES

The Organization may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you set-up an account with the LunaYou Platform, personalize the LunaYou Platform, or sign-up for LunaYou information, a cookie helps the Organization to recall your specific information on subsequent visits. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LunaYou Platform or websites you visit.   

LINKS

The LunaYou Platform may contain links to other educational material to be used for informational purposes. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.  

KEEPING YOUR DATA SAFE AND SECURE

The Organization uses a combination of technical, administrative, and physical controls to ensure that your personal information and data is kept safe and secure.

Security

The LunaYou Platform uses two kinds of information security to protect your personal data. While your data is in transit, for example moving from your phone to the LunaYou Platform, we use Transport Layer Security 1.2 (TLS). When your personal data is at rest, for example your dashboard wellbeing indicators in cloud storage, we use Advanced Encryption Standard (AES) 256-bit encryption. 

Data Location Transfer

The LunaYou Platform stores your data on servers in the United States. If, at any time the servers that contain your data are to move outside of the United States, we will notify you first.

Data Retention Policy

We keep your account information including email, password, and data you input for as long as the account is in existence. You have the option to delete your account and its data at any time by contacting hello@lunayou.com

Children Under Thirteen 

The Organization does not knowingly collect personally identifiable information from children under the age of thirteen. In addition, the LunaYou Platform is designed solely for those who are eighteen (18) years of age or older.

E-mail Communications 

From time to time, the Organization may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. In order to improve our Platform, we may receive a notification when you open an email from the Organization or click on a link therein. 

If you would like to stop receiving email communications from the Organization, you may opt out of such communications by Clicking on the UNSUBSCRIBE button, or by emailing hello@lunayou.com

CHANGES TO THE PRIVACY POLICY

The Organization reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to your account email address, by placing a prominent notice on the Platform and our site, and/or by updating any privacy information on this page. Your continued use of the Platform, after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

LET’S TALK

LunaYou welcomes your questions or comments regarding this Privacy Policy, and keeping your data safe and secure. 

LunaYou
60 Valley St., Unit 107B 
Providence, Rhode Island 02909 
Email: hello@lunayou.com 
Phone: 401-270-7906 

NEIGHBORHOOD HEALTH PLAN OF RHODE ISLAND 

Addendum to Privacy Policy

Effective as of January 1, 2021

The LunaYou Platform is partnering with Neighborhood Health Plan of Rhode Island (Neighborhood) to offer the LunaYou Platform to its members. The personal information to be shared with Neighborhood is strictly limited to your engagement patterns, and basic information to identify you as a member. 

The following information will be shared with Neighborhood:

  • Neighborhood Member ID
  • Enrollment Status
  • LunaYou Mobile Platform Visits
  • Blood Pressure Monitoring Use 
  • Activity Tracker Use
  • Wellbeing Survey Use
  • Communicating with Wellbeing Coach
  • Posting to My Journal
  • Posting to My Circle
  • Posting to the LunaYou Mama’s Community
  • Group Session Participation

In no circumstance, will your personal inputted data (for example, blood pressure reading, journal post, or survey result) be shared with Neighborhood. 

Contact Information 

For specific questions about the agreement with Neighborhood, please contact LunaYou or Neighborhood.  

LunaYou
hello@lunayou.com 
401-270-7906

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